Contact information

Grumpy O.G. Contact Information

Last updated: December 2025

1. Contacting Us

If you have any questions about your order, product details, shipping, or returns, we’re here to help. You can reach us directly by email at:

Email: grumpy.og.clt@gmail.com

We aim to respond to all inquiries within 1–2 business days.

2. Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (Pacific Standard Time)
Saturday & Sunday: Closed
Emails received after business hours will be answered the following business day.

3. Mailing Address

For business correspondence only (not product returns), you may write to:

Grumpy O.G.
Urban Street Work
Sacramento, California, USA

Please do not send returns to this address. All return or replacement requests must be submitted by email first to ensure proper processing.

4. Brand Communication

Official updates, promotions, and product announcements are shared only through:

Our official website: https://grumpyog.myshopify.com
Verified Grumpy O.G. social media accounts
Emails from grumpy.og.clt@gmail.com

We will never ask for personal or payment information outside of our secure website. If you receive a suspicious message claiming to be from Grumpy O.G., please contact us immediately.

5. Customer Care Policy

Grumpy O.G. is committed to providing exceptional service. Every inquiry, feedback, or concern is reviewed personally by our team to ensure it’s handled with accuracy and respect. We strive to maintain transparency, fast communication, and professionalism at all times.