Contact information
Grumpy O.G. | Customer Support
Contact Information
Need help with an order, product question, shipping update, or replacement request? Contact Grumpy O.G. directly through the official support email below.
Last Updated: December 2025
Contacting Us
For questions about orders, product details, shipping, returns, replacements, or general support, email us directly.
Email: grumpy.og.clt@gmail.com
Response Time
We aim to respond to all customer inquiries within 1–2 business days. Emails received after business hours will be reviewed the following business day.
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM Pacific Time
Saturday & Sunday: Closed
Order Support
For faster service, include your order number, the email used at checkout, and a clear description of the issue.
For damaged, defective, misprinted, or incorrect items, email us within 30 days of delivery with your order number and clear photos so we can review the issue under our Refund & Replacement Policy.
Official Brand Channels
Official updates, product announcements, and promotions are shared only through our approved channels:
Website: grumpyogclth.com
Email: grumpy.og.clt@gmail.com
Instagram: @grumpy_og_clt
TikTok: @grumpy.o.g
Security Notice
Grumpy O.G. will never ask for personal or payment information outside of our secure website checkout. If you receive a suspicious message claiming to be from Grumpy O.G., contact us immediately at grumpy.og.clt@gmail.com.
Customer Care Standard
Every inquiry, feedback message, or concern is reviewed with accuracy, transparency, and professionalism.
© Grumpy O.G. | Urban Street Work | All Rights Reserved | Move With Purpose.